Key Account Manager
ShopDev is a full-service technology and design company specializing in software & product development and technology acceleration. We have 150+ employees working with enterprise clients and growth stage startups globally. We strategize, design, and build best-in-class digital products, transform teams, and co-create disruptive business models. We work as technology innovation partners with our clients, helping them adapt and thrive in the digital era.
About The Role:
We are looking to hire an experienced Key Account Manager to maintain solid relationships with the ShopDev’s key clients. The Key Account Manager’s responsibilities include growing the company’s revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops. You should also be able to develop relationships with potential clients.
To be successful as a Key Account Manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Key Account Manager should be able to manage multiple key accounts without compromising on the quality of services provided.
● Developing and sustaining solid relationships with key clients that bring in the most income for the company.
● Addressing and resolving key clients’ complaints.
● Acting as the main point of contact between key clients and internal teams.
● Supervising the account teams assigned to each key client.
● Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
● Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
● Developing a thorough understanding of key clients’ needs and requirements and preparing customized solutions.
● Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client’s long-term goals.
Job Requirements and Skills:
● Proven experience as key account manager
● Experience in sales and providing solutions based on customer needs
● Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
● Excellent organizational skills
● Ability in problem-solving and negotiation
● BSc/BA in business administration, sales or relevant field
Why join ShopDev?
● When you start at ShopDev, you’ll get exposure to countless opportunities within the organization, and get to work on extremely exciting projects in an international setting.
● Work in an entrepreneurial setting that supports openness to innovative ideas.
● Work with highly intelligent and driven team members who display a high degree of initiative, motivation and flexibility.
● We offer a highly competitive salary, excellent benefits, health and insurance coverage, generous paid holidays, and life & work balance.
The full-time position will be based in Lahore at our company office, in a fast-paced, creative, young and collaborative startup environment.
Send your CV and Cover Letter to firstname.lastname@example.org
We are looking to hire immediately.
Check us out at www.shopdev.co